In this article, I’ll be comparing and contrasting JC Penney and Kohl’s in this comparison. I’ll be paying more attention to details like each store’s price, quality, and general customer experience. For this study, I used the BBB’s database and the websites of each participant to gather pricing information. You will be able to decide which is preferable for you once this is over.
| Retailer/Brand | Low Range | High Range | BBB Accreditation Rating | Customer Review Rating |
| JC Penney | $2.95 | $6,000.00 | 100% | 1.12 |
| Kohl’s | $2.11 | $979.19 | 90.00% | 1.08 |
JC Penney VS Kohl’s: Which One Is Cheaper?
When compared to JC Penney’s lowest prices, Kohl’s offers lower costs based on price range. The lowest priced things at Kohl’s are, to be more precise, 39.81% less expensive than the lowest priced items at JC Penney. In other words, if you’re a budget-conscious consumer, Kohl’s will have things that are within your limits.
It seems that JC Penney has the most expensive things when compared to Kohl’s when looking at the top price points for each retailer. More particular, the priciest goods at JC Penney cost roughly 512.75% more. Therefore, JC Penney is the answer if you’re wondering which store sells the more expensive things.
JC Penney VS Kohl’s: Which One Has A Higher Quality Rating?
Based on a variety of criteria, the BBB Accreditation Rating assigns a score to a company or brand’s general quality. The company with the higher accreditation score typically offers superior quality. With a score of 100.00%, JC Penney appears to be of higher quality than Kohl’s, which received a 90.00%. In conclusion, JC Penney is likely to offer products of higher general quality.
JC Penney VS Kohl’s: Which One Has Better Customer Service?
I obtained the overall customer satisfaction rating for these stores from the BBB’s website to learn what customers thought of them. The effectiveness of the store’s customer service division is partially reflected in their customer satisfaction rating. With a score of 1.12, JC Penney appears to have a superior overall rating. This suggests that JC Penney probably offers superior customer service versus Kohl’s.
JC Penney VS Kohl’s: Conclusion
Therefore, one of these stores may be better for you than the other, depending on your preferences for price, quality, or customer service. In their own right, JC Penney and Kohl’s enjoy good reputations. Be sure to bear that in mind as well when making your choice.