Dillard’s VS Macy’s: Which One Is Cheaper & Better For You?

I’ll be comparing and contrasting Macy’s with Dillard’s in this comparison. I’ll be paying more attention to details like each store’s price, quality, and general customer experience. For this study, I used the BBB’s database and the websites of each participant to gather pricing information. You will be able to decide which is preferable for you once this is over.

Retailer/BrandLow RangeHigh RangeBBB Accreditation RatingCustomer Review Rating
Dillard’s$9.50$800.0090.00%1.07
Macy’s$4.99$695.00100.00%1.16

Dillard’s VS Macy’s: Which One Is Cheaper?


When compared to Dillard’s lowest pricing, Macy’s offers cheaper costs based on price range. More specifically, Dillard’s lowest prices are around 90.38% more expensive than Macy’s lowest pricing. In other words, if you’re a budget-conscious consumer, Macy’s will have things that are within your limits.


When comparing Dillard’s and Macy’s highest price points, it looks that Dillard’s has the more expensive things. The most expensive things at Dillard’s are particularly 15.11% more expensive. Therefore, Dillard’s is the answer if you’re wondering which store sells the more expensive things.

Dillard’s VS Macy’s: Which One Has A Higher Quality Rating?


Based on a variety of criteria, the BBB Accreditation Rating assigns a score to a company or brand’s general quality. The company with the higher accreditation score typically offers superior quality. When compared to Dillard’s, which received a score of 90.00%, Macy’s appears to have a superior quality at 100.00%. In conclusion, Macy’s is likely to provide you items of higher general quality.

Dillard’s VS Macy’s: Which One Has Better Customer Service?


I obtained the overall customer satisfaction rating for these stores from the BBB’s website to learn what customers thought of them. The effectiveness of the store’s customer service division is partially reflected in their customer satisfaction rating. With a total score of 1.16, it looks that Macy’s has a higher rating. This suggests that, as compared to Dillard’s, Macy’s probably offers better customer service.

Dillard’s VS Macy’s: Conclusion

Therefore, one of these stores may be better for you than the other, depending on your preferences for price, quality, or customer service. Both Macy’s and Dillard’s have excellent reputations in their respective fields. Be sure to bear that in mind as well when making your choice.