I’ll be comparing and contrasting Dillard’s and JC Penney in this comparison. I’ll be paying more attention to details like each store’s price, quality, and general customer experience. For this study, I used the BBB’s database and the websites of each participant to gather pricing information. You will be able to decide which is preferable for you once this is over.
| Retailer/Brand | Low Range | High Range | BBB Accreditation Rating | Customer Review Rating |
| JC Penney | $2.95 | $6,000 | 100% | 1.12 |
| Dillard’s | $9.50 | $800 | 90% | 1.07 |
Dillard’s VS JC Penney: Which One Is Cheaper?
When comparing JC Penney’s prices to Dillard’s lowest prices, based on price range, JC Penney offers lower prices. More specifically, JC Penney’s lowest prices are around 222.03% less expensive than Dillard’s lowest pricing. This means that JC Penney will have things in your price range if you’re a budget-conscious consumer.
When comparing the top price points of each store, it seems that JC Penney has more expensive goods than Dillard’s. More particular, the priciest products at JC Penney cost around 650% more. Therefore, JC Penney is the answer if you’re wondering which store sells the more expensive things.
Dillard’s VS JC Penney: Which One Has A Higher Quality Rating?
Based on a variety of criteria, the BBB Accreditation Rating assigns a score to a company or brand’s general quality. The company with the higher accreditation score typically offers superior quality. With a score of 100%, JC Penney appears to be of higher quality than Dillard’s, which received a score of 90%. In conclusion, JC Penney is likely to offer products of higher general quality.
Dillard’s VS JC Penney: Which One Has Better Customer Service?
I obtained the overall customer satisfaction rating for these stores from the BBB’s website to learn what customers thought of them. The effectiveness of the store’s customer service division is partially reflected in their customer satisfaction rating. With a score of 1.12, JC Penney appears to have a superior overall rating. This suggests that JC Penney probably offers superior customer service versus Dillard’s.
Dillard’s VS JC Penney: Conclusion
Therefore, one of these stores may be better for you than the other, depending on your preferences for price, quality, or customer service. In its own right, JC Penney and Dillard’s both enjoy a high level of reputation. Be sure to bear that in mind as well when making your choice.