Kohl’s VS Macy’s: Which One Is Cheaper & Better For You?

I’ll be examining the distinctions between Macy’s and Kohl’s in this comparison. I’ll be paying more attention to details like each store’s price, quality, and general customer experience. For this study, I used the BBB’s database and the websites of each participant to gather pricing information. You will be able to decide which is preferable for you once this is over.

Retailer/BrandLow RangeHigh RangeBBB Accreditation RatingCustomer Review Rating
Kohl’s$2.11$979.1990.00%1.08
Macy’s$4.99$695.00100.00%1.16

Kohl’s VS Macy’s: Which One Is Cheaper?

In terms of price range, Kohl’s is less expensive than Macy’s, which has the lowest costs. More specifically, Macy’s lowest prices are around 136.49% more expensive than Kohl’s lowest pricing. In other words, if you’re a budget-conscious consumer, Kohl’s will have things that are within your limits.


When comparing the top price points of each store, it seems that Kohl’s has more expensive goods than Macy’s. The most costly things at Kohl’s are actually 40.89% more expensive. Therefore, Kohl’s is the answer if you’re wondering which retailer sells the more expensive things.

Kohl’s VS Macy’s: Which One Has A Higher Quality Rating?

Based on a variety of criteria, the BBB Accreditation Rating assigns a score to a company or brand’s general quality. The company with the higher accreditation score typically offers superior quality. When compared to Kohl’s, which received a score of 90.00%, Macy’s appears to have a superior quality at 100.00%. In conclusion, Macy’s is likely to provide you items of higher general quality.

Kohl’s VS Macy’s: Which One Has Better Customer Service?

I obtained the overall customer satisfaction rating for these stores from the BBB’s website to learn what customers thought of them. The effectiveness of the store’s customer service division is partially reflected in their customer satisfaction rating. With a total score of 1.16, it looks that Macy’s has a higher rating. This suggests that, as compared to Kohl’s, Macy’s probably offers better customer service.

Kohl’s VS Macy’s: Conclusion

Therefore, one of these stores may be better for you than the other, depending on your preferences for price, quality, or customer service. In their own right, Macy’s and Kohl’s have solid reputations. Be sure to bear that in mind as well when making your choice.