In this comparison, I will be analyzing the differences between Macy’s and Nordstrom. More specifically, I will be looking at aspects of each store including, price, quality, and overall customer experience. For this research, I collected pricing data from each respective website and utilized the BBB’s database. By the end of this, you will be able to choose which one is better for you.
Nordstrom VS Macy’s: Which One Is Cheaper?
Based on price range, Nordstrom offers lower prices when compared to the lowest prices at Macy’s. More specifically, the lowest prices at Nordstrom are about 24.75% cheaper than the cheapest items at Macy’s. This means that if you are a price conscious shopper, Nordstrom will have items that fit your price range.
When taking a look at the highest price points of each store, it appears that Nordstrom has the highest priced items when compared to Macy’s. More specifically, Nordstrom’s highest priced items are about 6374.82% more expensive. So, if you are in search for what store sells the more expensive items, then Nordstrom is your answer.
Nordstrom VS Macy’s: Which One Has A Higher Quality Rating?
The BBB Accreditation Rating scores the overall quality of a business or brand based on a number of factors. Generally, the business with the higher accreditation score has better quality. According to this score, Macy’s seems to have a higher quality at 100.00% compared to Nordstrom which has a score of 95.00%. In short, you will likely get better overall quality from Macy’s.
Nordstrom VS Macy’s: Which One Has Better Customer Service?
In terms of what customers think of these stores, I gathered the overall customer satisfaction rating from the BBB’s website. Their customer satisfaction rating is a partial reflection of how effective the customer service aspect of the store is. It appears that Macy’s has a higher overall score at 1.16. This means that Macy’s likely has better customer service compared to Nordstrom.
Nordstrom VS Macy’s: Conclusion
So, depending on what you prefer; whether that is price, quality, or customer service, one of these stores may be better for you than the other. Both Macy’s and Nordstrom are quite reputable in their own regard. Make sure to keep that in mind when making your decision as well.