In this comparison, I will be analyzing the differences between Muji and Uniqlo. More specifically, I will be looking at aspects of each store including, price, quality, and overall customer experience. For this research, I collected pricing data from each respective website and utilized the BBB’s database. By the end of this, you will be able to choose which one is better for you.
| Retailer/Brand | Low Range | High Range | BBB Accreditation Rating | Customer Review Rating |
| Uniqlo | $3.90 | $500.00 | 60.00% | 1.04 |
| Muji | $0.90 | $359.00 | 60.00% | 1.00 |
Uniqlo VS Muji: Which One Is Cheaper?
Based on price range, Muji offers lower prices when compared to the lowest prices at Uniqlo. More specifically, the lowest prices at Muji are about 333.33% cheaper than the cheapest items at Uniqlo. This means that if you are a price conscious shopper, Muji will have items that fit your price range.
When taking a look at the highest price points of each store, it appears that Uniqlo has the highest priced items when compared to Muji. More specifically, Uniqlo’s highest priced items are about 39.28% more expensive. So, if you are in search for what store sells the more expensive items, then Uniqlo is your answer.
Uniqlo VS Muji: Which One Has A Higher Quality Rating?
Both stores have the same BBB Quality score rating. This means that you are likely going to get the same type of quality from each store. In other words, there is negligible differences between the quality of both of these stores.
Uniqlo VS Muji: Which One Has Better Customer Service?
In terms of what customers think of these stores, I gathered the overall customer satisfaction rating from the BBB’s website. Their customer satisfaction rating is a partial reflection of how effective the customer service aspect of the store is. It appears that Uniqlo has a higher overall score at 1.04. This means that Uniqlo likely has better customer service compared to Muji.
Uniqlo VS Muji: Conclusion
So, depending on what you prefer; whether that is price, quality, or customer service, one of these stores may be better for you than the other. Both Muji and Uniqlo are quite reputable in their own regard. Make sure to keep that in mind when making your decision as well.